Free shipping on Tapware for orders over $600 within Australia.
Easy returns and exchanges
Warranty terms & Lead Time

Free shipping sections included:

  1. Nero Tapwares.

  • Returns are accepted within 14 days of order delivery
  • All goods must in Good Condition (Define of condition)
  • A 20% restocking fee will be applied to all returned items
  • No Returns on Custom Make items (eg. cutted stones)
  • Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. All LED mirrors are covered with a 5 year warranty for construction / heating element. Please contact RADIANT AUSTRALIA ON 08 9302 4140 confirming date, place of purchase and where possible providing a copy of the original receipt. We will then either arrange to repair or supply a replacement item free of charge. Please note that we do change product specifications from time to time, so in the event that the model being replaced under warranty is no longer available for sale, we will endeavour to offer the most similar model to the one originally purchased. Should this not be acceptable we would then offer a refund on the purchase price paid.

Estimated Lead Time: 5-7 business days; Please allow 7-10 days for processing and preparation before shipping.