Warranty Terms & Period
Louis Marco
Vanity Cabinets: 10 Years replacement products or parts
Top/Top with Under-mount Basins:
2 Years replacement products or parts
Quartz Stone Tops: 7 Years replacement
Basins: 5 Years replacement products or parts
Tall Boys: 7 Years replacement
Framed Mirrors: 12 Months replacement products or parts
LED Mirrors & LED Shaving Cabinets:
12 Months replacement products or parts
Mirror Cabinets (DOORS ONLY):
12 Months replacement parts or product
Mirror Cabinets (CABINET ONLY):
5 Year replacement parts or product
Bathtubs: 5 Years replacement on bath shell
Kitchen Sinks: 5 Years replacement products or parts
Toilet Suites: 10 Years replacement products or parts
Commercial Use: 12 Months replacement products or parts & labour
Aulic
Vanity Cabinets: 10 Years replacement products or parts
12 Months replacement products or parts & labour
Top/Top with under-mount basins:
2 Years replacement products or parts
12 Months replacement products or parts & labour
Basins: 5 Years replacement products or parts
12 Months replacement products or parts & labour
Other Products: 12 Months replacement products or parts & labour.
Commercial Use: 12 Months replacement products or parts & labour
Nero Tapware
Mixer Taps: 15 years replacement cartridge only
7 years replacement product or parts on all finishes
1-year replacement products or parts & labor
Showers:
10 years Replacement products or parts on chrome finishes
Note: Metal Shower hoses only have 5 years replacement warranty
10 years Replacement products or parts on other finishes
1 year replacement products or parts & Labour
Bath Outlets: 10 years replacement products or parts only on all finish
Bathroom Accessories: 7 years replacement products or parts only
Other Accessories: 10 years on universal pop-up waste replacement only
1 year on bottle trap replacement only
Best BM
Toilet Suites (T6002, T6016, T6083, T6088, T6096, T6009S, T6009P):
10 years on Vitreous China - pan & cistern
Toilet Suites (T2125A, T2149A, T2141A, T2093A, T1003D, T003D, T052E, T053E):
5 years on Vitreous China - pan & cistern
R&T In-wall Cisterns: 10 years for cistern body
Geberit In-wall Cisterns: 15 years on Sigma8, Omega and Kappa concealed cistern tanks and frames
Kitchen Sinks: 15 years replacement product or parts
Laundry cabinets: 2 years replacement product or parts
Bathtubs: 6 years replacement on bath shell
BNK
Acrylic Bathtubs: 5 Years replacement on bath shell
Vanities & shaving cabinet (CABINET ONLY): 5 Years replacement parts or product
Handles, Legs, Drawer Runners: 5 Years replacement parts
Vanity Tops: 1 Year labour for product fault (Does not include instances where faulty/damaged goods have already been installed)
Ceramic Basin Tops: 5 Years replacement product
Mirror Cabinets (DOORS ONLY): 1 Year replacement parts or product
Mirror Cabinets (CABINET ONLY): 5 Year replacement parts or product
Eight Quarters
Basins: 5 Years manufacturer's warranty
Pop Up Wastes: 12 Months manufacturer's warranty
CONVEX
Shower Screens
Bella Vista
Shower Screens
Ostar
Warranty Hand Book
Stormtech Updated Warranty & Care
Electroplating
Metallic Finish 7 Years
The supplied product is supplied in a condition that is not intended to the final finish. Electroplating
with a metal such as copper, brass or bronze, the coating will tarnish and change over time with use.
Stormtech cannot take any responsibility for variations in colour with the ageing process.
Digital images of colours may vary from the finished product.
Colours selected can vary in hue and batches produced at different times will be slightly different.
Excludes products installed in external situations (courtyards, pools. etc).
PVD coating (Physical
Vapour Deposition) 7 Years
Excluding scratches and blemishes from normal wear and tear and exposure to hard water
or severe environments, such as coastal locations.
Digital images of colours may vary from the finished product.
Colours produced at different times (different batches) can be slightly different.
Powder Coating 10 Years Warranty is in fading, flaking or peeling in interior applications.
Excludes chipping or scratches and products installed in external situations (courtyards, pools. etc).
Anodised Aluminium 7 Years
Product is guaranteed to have a 25-micron anodising layer.
Colours produced at different times (different batches) can be slightly different.
Excluding scratches and blemishes from normal wear and tear and exposure to hard water or
severe environments, such as coastal locations.
Sunny Group
Warranty Hand Book
Warranty
🔒 Warranty Summary by Brand
We’ve compiled warranty information from leading Australian bathroom brands to help you compare and choose with confidence.
🖤 Nero Tapware
- Zen / Opal / Kara / York / Bianca / Celia / Ecco / Dolce / Classic / Pearl / Commercial
- 25 Years – Replacement ceramic cartridge
- 25 Years – Replacement products or parts (all finishes)
- 2 Years – Labour included
- Mecca / Serenity / Claudia / Air Shower
- 15 Years – Replacement ceramic cartridge
- 15 Years – Replacement products or parts (all finishes)
- 2 Years – Labour included
🛠 Aulic
- 10 Years – Moisture-resistant cabinet structure
- 2 Years – Stone tops / Undermount basins
- 5 Years – Ceramic basins
- 12 Months – Labour for all categories
🚽 Best BM
- Toilet Suites: 10 Years on ceramic body, 2 Years on internal fittings, 1 Year on seat & seals
- Basins: 5 Years replacement
- Tapware: 10 Years casting, 3 Years cartridge, 1 Year seals & surface finish
🔥 Radiant Heating
- Warranty periods vary depending on product (e.g. heated towel rails, underfloor heating)
- Proof of licensed installation required for claims
🌡 Thermogroup
- Lifetime warranty on Thermonet heating cables (if registered within 60 days)
- 2 Years replacement warranty on Thermofan bathroom heaters
- 1-10 Years for other products
🚿 Lafeme Smart Toilets
- 24 Months warranty on electronic bidet products (parts only)
- Excludes improper installation or misuse
🏠 Bella Vista
- Lifetime replacement on Mica / Lantra / Beki / Tiago / Kaza ranges
- 1 Year labour warranty
- Lifetime finish warranty on coloured products
🚽 Caroma
- 20 Years replacement warranty on vitreous china
- 1 Year labour warranty
- Wide range of products with individual coverage terms
✨ Meir Tapware
- Lifetime warranty for residential use
- Covers product replacement due to manufacturing defects
🪵 Otti Australia
- Bathroom Vanities (Timber): 10 Years – Structural warranty (cabinet frame)
- Stone Tops (Engineered Stone): 5 Years – Material warranty
- Ceramic / Poly-marble Tops: 5 Years – Manufacturing defects
- LED Mirrors & Shaving Cabinets: 1 Year – Electronic components
- Accessories & Hardware: 1 Year – Hinges, drawer runners, handles, etc.
Notes: Warranty covers manufacturing defects only. Excludes damage caused by incorrect installation, misuse, or water exposure due to poor sealing.
🚿 Aquaperla
- 5 Years – Replacement warranty on mixers and tapware (residential use only)
- 1 Year – Labour included for mixers and tapware
- 1 Year – Showers, hoses, hand pieces, accessories
- Note: Commercial use has a limited 1-year replacement only warranty
🚪 ARTA Cabinetry
- 5 Years – Cabinet structure, drawers, hinges, and runners
- 1 Year – Mirror, LED lights, other components
- Excludes misuse, water damage, or improper installation
🛁 BNK Global
- 1 Year – General warranty on defects in materials or workmanship
- Applicable for tapware, bathroom accessories, kitchen sinks, etc.
🧼 Eight Quarters
- 10 Years – Solid surface basins and vanity tops
- 5 Years – Stone tops and surface finishes
- 1 Year – Accessories, fittings, installation hardware
- Warranty excludes scratches, stains, or improper use
🛠 Fifth Avenue Bathroom Furniture
- 7 Years – Cabinet structure and stone tops
- 1 Year – Mirror, LED, or electronic components
- Products must be installed by licensed professionals
🔥 Euro Appliances
- 3 Years – Parts and labour on all domestic appliances
- Must register warranty within 60 days of purchase
- 1 Year commercial use warranty
🪞 Inspire Bathware
- 5 Years – Warranty on vanities and cabinet structures
- 1 Year – Mirror, lighting, and hardware components
- Warranty excludes damage due to water ingress or incorrect installation
View Inspire Bathware Warranty
🧻 Johnson Suisse
- 20 Years – Vitreous china product replacement (residential)
- 12 Months – Parts & labour
- Installation by licensed plumber required
🚿 KDK Bathrooms
- 5 Years – Ceramic parts and cartridges
- 1 Year – Labour & surface finishes
- Products must be installed by a licensed plumber
🔩 Linkware International
- 15 Years – Product body and cartridge
- 2 Years – Labour included
- 1 Year – Finish, accessories, flexible hoses
- Must register product for full coverage
🎨 Nood Co
- 7 Years – Concrete basin structural integrity
- 1 Year – Sealers and coatings
- Not covered: damage from harsh cleaning agents or physical impact
🛁 Pietra Bianca
- 7 Years – Structural warranty on baths and basins
- 1 Year – Finish warranty
- Installation by licensed trades required
🧪 Polymore
- 7 Years – Composite vanity tops and bowls (replacement only)
- 1 Year – Labour and accessories
- Warranty void if exposed to chemicals or heat damage
💡 Remer
- 5 Years – Mirror cabinet structures
- 1 Year – LED lights, touch sensors, demisters
- Must be installed by a qualified electrician
💧 Stormtech
- 10 Years – Stainless steel grate and channel replacement
- 1 Year – Labour for replacement
- Warranty excludes damage from incorrect installation or site chemicals
🛁 Azura Bathware
- 15 Years – Ceramic toilets and basins
- 5 Years – Tapware and showers
- 1 Year – Labour and accessories
🇦🇺 Turner Hastings
- 20 Years – Fireclay basins and sinks
- 5 Years – Vanities and cabinets
- 2 Years – Tapware and accessories