Warranty Terms & Period

Louis Marco

Vanity Cabinets: 10 Years replacement products or parts

Top/Top with Under-mount Basins:

2 Years replacement products or parts

Quartz Stone Tops: 7 Years replacement

Basins: 5 Years replacement products or parts

Tall Boys: 7 Years replacement

Framed Mirrors: 12 Months replacement products or parts

LED Mirrors & LED Shaving Cabinets:

12 Months replacement products or parts

Mirror Cabinets (DOORS ONLY): 

12 Months replacement parts or product

Mirror Cabinets (CABINET ONLY): 

5 Year replacement parts or product

Bathtubs: 5 Years replacement on bath shell

Kitchen Sinks: 5 Years replacement products or parts

Toilet Suites: 10 Years replacement products or parts

Commercial Use: 12 Months replacement products or parts & labour

Aulic

Vanity Cabinets: 10 Years replacement products or parts

12 Months replacement products or parts & labour

Top/Top with under-mount basins:

2 Years replacement products or parts

12 Months replacement products or parts & labour

Basins: 5 Years replacement products or parts

12 Months replacement products or parts & labour

Other Products: 12 Months replacement products or parts & labour.

Commercial Use: 12 Months replacement products or parts & labour

Nero Tapware

Mixer Taps: 15 years replacement cartridge only

7 years replacement product or parts on all finishes

1-year replacement products or parts & labor

Showers:

10 years Replacement products or parts on chrome finishes

Note: Metal Shower hoses only have 5 years replacement warranty

10 years Replacement products or parts on other finishes

1 year replacement products or parts & Labour

Bath Outlets: 10 years replacement products or parts only on all finish

Bathroom Accessories: 7 years replacement products or parts only

Other Accessories: 10 years on universal pop-up waste replacement only

1 year on bottle trap replacement only

Best BM

Toilet Suites (T6002, T6016, T6083, T6088, T6096, T6009S, T6009P):

10 years on Vitreous China - pan & cistern
Toilet Suites (T2125A, T2149A, T2141A, T2093A, T1003D, T003D, T052E, T053E):

5 years on Vitreous China - pan & cistern

R&T In-wall Cisterns: 10 years for cistern body

Geberit In-wall Cisterns: 15 years on Sigma8, Omega and Kappa concealed cistern tanks and frames

Kitchen Sinks: 15 years replacement product or parts

Laundry cabinets: 2 years replacement product or parts

Bathtubs: 6 years replacement on bath shell

BNK

Acrylic Bathtubs: 5 Years replacement on bath shell

Vanities & shaving cabinet (CABINET ONLY): 5 Years replacement parts or product

Handles, Legs, Drawer Runners: 5 Years replacement parts

Vanity Tops: 1 Year labour for product fault (Does not include instances where faulty/damaged goods have already been installed)

Ceramic Basin Tops: 5 Years replacement product

Mirror Cabinets (DOORS ONLY): 1 Year replacement parts or product

Mirror Cabinets (CABINET ONLY): 5 Year replacement parts or product

Eight Quarters

Basins: 5 Years manufacturer's warranty

Pop Up Wastes: 12 Months manufacturer's warranty

CONVEX

Shower Screens

Bella Vista

Shower Screens

Ostar

Warranty Hand Book

Stormtech Updated Warranty & Care

Electroplating
Metallic Finish 7 Years


The supplied product is supplied in a condition that is not intended to the final finish. Electroplating
with a metal such as copper, brass or bronze, the coating will tarnish and change over time with use.
Stormtech cannot take any responsibility for variations in colour with the ageing process.
Digital images of colours may vary from the finished product.
Colours selected can vary in hue and batches produced at different times will be slightly different.
Excludes products installed in external situations (courtyards, pools. etc).

PVD coating (Physical
Vapour Deposition) 7 Years


Excluding scratches and blemishes from normal wear and tear and exposure to hard water
or severe environments, such as coastal locations.
Digital images of colours may vary from the finished product.
Colours produced at different times (different batches) can be slightly different.

Powder Coating 10 Years Warranty is in fading, flaking or peeling in interior applications.

Excludes chipping or scratches and products installed in external situations (courtyards, pools. etc).

Anodised Aluminium 7 Years

Product is guaranteed to have a 25-micron anodising layer.
Colours produced at different times (different batches) can be slightly different.
Excluding scratches and blemishes from normal wear and tear and exposure to hard water or
severe environments, such as coastal locations.

Sunny Group

Warranty Hand Book

🔒 Warranty Summary by Brand

We’ve compiled warranty information from leading Australian bathroom brands to help you compare and choose with confidence.


🖤 Nero Tapware

  • Zen / Opal / Kara / York / Bianca / Celia / Ecco / Dolce / Classic / Pearl / Commercial
    • 25 Years – Replacement ceramic cartridge
    • 25 Years – Replacement products or parts (all finishes)
    • 2 Years – Labour included
  • Mecca / Serenity / Claudia / Air Shower
    • 15 Years – Replacement ceramic cartridge
    • 15 Years – Replacement products or parts (all finishes)
    • 2 Years – Labour included

View Nero Warranty Policy


🛠 Aulic

  • 10 Years – Moisture-resistant cabinet structure
  • 2 Years – Stone tops / Undermount basins
  • 5 Years – Ceramic basins
  • 12 Months – Labour for all categories

View Aulic Warranty


🚽 Best BM

  • Toilet Suites: 10 Years on ceramic body, 2 Years on internal fittings, 1 Year on seat & seals
  • Basins: 5 Years replacement
  • Tapware: 10 Years casting, 3 Years cartridge, 1 Year seals & surface finish

View Best BM Warranty


🔥 Radiant Heating

  • Warranty periods vary depending on product (e.g. heated towel rails, underfloor heating)
  • Proof of licensed installation required for claims

View Radiant Warranty


🌡 Thermogroup

  • Lifetime warranty on Thermonet heating cables (if registered within 60 days)
  • 2 Years replacement warranty on Thermofan bathroom heaters
  • 1-10 Years for other products

View Thermogroup Warranty


🚿 Lafeme Smart Toilets

  • 24 Months warranty on electronic bidet products (parts only)
  • Excludes improper installation or misuse

View Lafeme Warranty


🏠 Bella Vista

  • Lifetime replacement on Mica / Lantra / Beki / Tiago / Kaza ranges
  • 1 Year labour warranty
  • Lifetime finish warranty on coloured products

View Bella Vista Warranty PDF


🚽 Caroma

  • 20 Years replacement warranty on vitreous china
  • 1 Year labour warranty
  • Wide range of products with individual coverage terms

View Caroma Warranty PDF


✨ Meir Tapware

  • Lifetime warranty for residential use
  • Covers product replacement due to manufacturing defects

View Meir Warranty Info

 

🪵 Otti Australia

  • Bathroom Vanities (Timber): 10 Years – Structural warranty (cabinet frame)
  • Stone Tops (Engineered Stone): 5 Years – Material warranty
  • Ceramic / Poly-marble Tops: 5 Years – Manufacturing defects
  • LED Mirrors & Shaving Cabinets: 1 Year – Electronic components
  • Accessories & Hardware: 1 Year – Hinges, drawer runners, handles, etc.

Notes: Warranty covers manufacturing defects only. Excludes damage caused by incorrect installation, misuse, or water exposure due to poor sealing.

View Otti Warranty Policy

 

🚿 Aquaperla

  • 5 Years – Replacement warranty on mixers and tapware (residential use only)
  • 1 Year – Labour included for mixers and tapware
  • 1 Year – Showers, hoses, hand pieces, accessories
  • Note: Commercial use has a limited 1-year replacement only warranty

View Aquaperla Warranty


🚪 ARTA Cabinetry

  • 5 Years – Cabinet structure, drawers, hinges, and runners
  • 1 Year – Mirror, LED lights, other components
  • Excludes misuse, water damage, or improper installation

View ARTA Warranty


🛁 BNK Global

  • 1 Year – General warranty on defects in materials or workmanship
  • Applicable for tapware, bathroom accessories, kitchen sinks, etc.

View BNK Warranty


🧼 Eight Quarters

  • 10 Years – Solid surface basins and vanity tops
  • 5 Years – Stone tops and surface finishes
  • 1 Year – Accessories, fittings, installation hardware
  • Warranty excludes scratches, stains, or improper use

View Eight Quarters Warranty


🛠 Fifth Avenue Bathroom Furniture

  • 7 Years – Cabinet structure and stone tops
  • 1 Year – Mirror, LED, or electronic components
  • Products must be installed by licensed professionals

View Fifth Avenue Warranty


🔥 Euro Appliances

  • 3 Years – Parts and labour on all domestic appliances
  • Must register warranty within 60 days of purchase
  • 1 Year commercial use warranty

View Euro Appliances Warranty

🪞 Inspire Bathware

  • 5 Years – Warranty on vanities and cabinet structures
  • 1 Year – Mirror, lighting, and hardware components
  • Warranty excludes damage due to water ingress or incorrect installation

View Inspire Bathware Warranty


🧻 Johnson Suisse

  • 20 Years – Vitreous china product replacement (residential)
  • 12 Months – Parts & labour
  • Installation by licensed plumber required

View Johnson Suisse Warranty


🚿 KDK Bathrooms

  • 5 Years – Ceramic parts and cartridges
  • 1 Year – Labour & surface finishes
  • Products must be installed by a licensed plumber

View KDK Warranty


🔩 Linkware International

  • 15 Years – Product body and cartridge
  • 2 Years – Labour included
  • 1 Year – Finish, accessories, flexible hoses
  • Must register product for full coverage

View Linkware Warranty PDF


🎨 Nood Co

  • 7 Years – Concrete basin structural integrity
  • 1 Year – Sealers and coatings
  • Not covered: damage from harsh cleaning agents or physical impact

View Nood Co Warranty


🛁 Pietra Bianca

  • 7 Years – Structural warranty on baths and basins
  • 1 Year – Finish warranty
  • Installation by licensed trades required

View Pietra Bianca Warranty


🧪 Polymore

  • 7 Years – Composite vanity tops and bowls (replacement only)
  • 1 Year – Labour and accessories
  • Warranty void if exposed to chemicals or heat damage

View Polymore Warranty


💡 Remer

  • 5 Years – Mirror cabinet structures
  • 1 Year – LED lights, touch sensors, demisters
  • Must be installed by a qualified electrician

View Remer Warranty


💧 Stormtech

  • 10 Years – Stainless steel grate and channel replacement
  • 1 Year – Labour for replacement
  • Warranty excludes damage from incorrect installation or site chemicals

View Stormtech Warranty


🛁 Azura Bathware

  • 15 Years – Ceramic toilets and basins
  • 5 Years – Tapware and showers
  • 1 Year – Labour and accessories

View Azura Warranty PDF


🇦🇺 Turner Hastings

  • 20 Years – Fireclay basins and sinks
  • 5 Years – Vanities and cabinets
  • 2 Years – Tapware and accessories

View Turner Hastings Warranty