Free shipping on selected product categories for orders over $300 within Australia.
Easy returns and exchanges
Warranty terms & Lead Time

Free shipping sections included:

  1. Tapwares and Accessories
  2. Mirrors size less than 1200mm
  3. Selected Basins and Sinks
  • Returns are accepted within 14 days of order delivery
  • All goods must in Good Condition (Define of condition)
  • A 20% restocking fee will be applied to all returned items
  • No Returns on Custom Make items (eg. cutted stones)
  • Premium Range
  • ✅ For Residential Use Tapware – Zen, Opal, Kara, York, Bianca, Serenity, Mecca & Mecca Care
  • ✅ 25 years replacement on ceramic cartridges ✅ 25 years replacement on all finishes and parts ✅ 2 years replacement including labour
  • Showers – Zen, Opal, York, Bianca, Serenity, Mecca & Mecca Care ✅ 25 years replacement on all finishes and parts ✅ 25 years replacement on hand showers, heads, hoses (parts only, no labour) ✅ 2 years replacement including labour
  • Bathroom Accessories – Zen, Opal, York, Bianca, Serenity, Mecca & Mecca Care ✅ 25 years replacement on all finishes and parts
  • Heated Towel Rails ✅ 25 years replacement on all finishes and parts ✅ 1 year replacement on transformer
  • Electronic Mixers / Push Taps ✅ 25 years replacement on all finishes and parts ✅ 2 years replacement including labour
  • Opal Metal Basins ✅ 25 years replacement on all finishes
  • 🏢 For Commercial Use Tapware – Zen, Opal, Kara, York, Bianca, Serenity, Mecca & Mecca Care ✅ 15 years replacement on ceramic cartridges ✅ 10 years replacement on finishes and parts ✅ 1 year replacement including labour
  • Showers – Zen, Opal, York, Bianca, Serenity, Mecca & Mecca Care ✅ 10 years replacement on finishes and parts ✅ 10 years replacement on hand showers, heads, hoses (parts only) ✅ 1 year replacement including labour
  • Bathroom Accessories ✅ 10 years replacement on finishes and parts
  • Heated Towel Rails ✅ 10 years replacement on finishes and parts ✅ 1 year replacement on transformer
  • Electronic Mixers / Push Taps ✅ 10 years replacement on finishes and parts ✅ 1 year replacement including labour
  • Opal Metal Basins ✅ 10 years replacement on finishes
  • -------------------------------
  • 🔸 Standard Range (Residential & Commercial)
  • Mixer Taps ✅ 15 years replacement on ceramic cartridges ✅ 10 years replacement on finishes and parts ✅ 1 year replacement including labour
  • Electronic Mixers / Push Taps ✅ 2 years replacement on finishes and parts ✅ 1 year replacement including labour
  • Showers ✅ 10 years replacement on chrome finishes and parts ✅ 10 years replacement on other finishes ✅ 10 years replacement on hand showers, heads, hoses (parts only) ✅ 1 year replacement including labour
  • Bathroom Accessories ✅ 10 years replacement on finishes and parts
  • Other Accessories ✅ 10 years replacement on pop-up wastes, bottle traps, shower screen hardware ✅ 10 years replacement on toilet flush buttons (1 year labour included) ✅ 10 years replacement on cisterns (1 year labour included) ✅ 10 years replacement on floor grates

Instant Shipping